SIGSOFT Communications Playbook
This playbook defines SIGSOFT’s communication strategy across all channels.
Channel Overview
| Channel | Audience | Purpose | Owner |
|---|---|---|---|
| SEWorld | SE community (broad) | Time-sensitive announcements | SEWorld Moderators |
| SEN | SIGSOFT members | Formal publication, columns | SEN Editor |
| Blog | SE community + public | Informal thought leadership | Information Director |
| Website | Public | Official record, resources | Information Director |
| Social Media (X, LinkedIn) | Public | Amplification, engagement | Social Media Chair |
| Mastodon | SE community | Community building, discussion | Social Media Chair |
Channel Definitions
SEWorld (Mailing List)
Best for: Time-sensitive announcements that need broad SE community reach
Content types:
- Call for papers (one per event)
- Call for participation (one per event)
- Workshop calls (one aggregate post per conference)
- Job postings (PhD+ level, academic/research institutions)
- Award nominations
- Summer schools
- PC/reviewer recruitment
Not appropriate:
- Commercial promotions, tool ads, surveys, research project announcements
See the full SEWorld Guidelines for formatting and submission details.
Software Engineering Notes (SEN)
Best for: Substantive content with lasting archival value, formal academic tone, longer-form content, and material that should be preserved in the ACM Digital Library
Content types:
- Columns on SE topics
- Workshop proceedings (where SEN is publisher)
- Book reviews
- Reports and position papers
- Award announcements (detailed write-ups)
- Major SIGSOFT news and updates
Not appropriate:
- Time-sensitive announcements (use SEWorld)
- Unsolicited research papers (use conferences/journals)
See the SEN Publication Guidelines for formatting, deadlines, and submission details.
Blog (Medium)
Best for: Thought leadership, community building, and reaching audiences beyond academia. Good for timely (but not urgent) content, informal tone, and material that benefits from comments/engagement and search engine visibility.
Content types:
- Interviews with researchers
- Award winner spotlights
- Conference recaps and highlights
- Opinion pieces on SE topics
- Career advice and early-career content
- “Behind the paper” stories
- Community discussions
Not appropriate:
- Formal announcements (use Website)
- Time-sensitive CFPs (use SEWorld)
See the Blog Contribution Guidelines for submission process and editorial policies.
Website (sigsoft.org)
Best for: Permanent record, official information
Content types:
- Award information (calls for nomination, awardee lists)
- Committee and leadership information
- Conference calendar
- Policies and guidelines
- Webinar announcements and archives
- Resources for members
- Official SIGSOFT news
Social Media (X/Twitter, LinkedIn)
Best for: Amplification, real-time engagement, broader visibility
Content types:
- Links to blog posts
- Links to website updates
- Award announcements
- Conference highlights (live coverage)
- Community celebrations
- Retweets/shares of member achievements
Note: Social media is primarily an amplification channel—always link back to the primary source.
Mastodon (social.sigsoft.org)
Best for: Community building and discussion within the SE research community. Unlike the other channels focused on knowledge dissemination, Mastodon is a space for ongoing conversation and connection.
Content types:
- Discussion threads and conversations
- Conference live-tooting
- Informal community engagement
- Sharing and commenting on SE topics
- Connecting researchers with each other
Note: SIGSOFT runs its own Mastodon instance, giving the community a dedicated space outside of commercial platforms.
Content Type Matrix
| Content Type | Website | SEN | Blog | SEWorld | Social |
|---|---|---|---|---|---|
| Call for papers | P | A | |||
| Call for participation | P | A | |||
| Job posting | P | ||||
| Award call for nominations | A | P | A | ||
| Award winner announcement | P | A | A | A | A |
| Conference recap | P | A | |||
| Interview/profile | P | A | |||
| Opinion/thought piece | P | A | A | ||
| Committee updates | P | A | |||
| Webinar announcement | P | A | A | ||
| Policy/guideline update | P | ||||
| Research highlight | P | A | A | ||
| Book review | P |
Legend:
- P = Primary channel (original content lives here)
- A = Amplify (cross-post or link)
Workflow and Responsibilities
Channel Owner Responsibilities
- Monitor submissions and maintain quality
- Ensure content meets channel guidelines
- Coordinate cross-posting with Social Media chair
- Track metrics and report to EC periodically
Cross-posting Workflow
- Content owner publishes to primary channel
- Content owner notifies Social Media chair
- Social Media chair creates appropriate post with link
- For major announcements: coordinate timing across channels
Coordination?
- Monthly brief sync among channel owners?
- Shared calendar for major announcements?
- Email thread or Slack for quick coordination?
Contacts
| Channel | Owner(s) | Contact |
|---|---|---|
| SEWorld | SEWorld Moderators | See SEWorld page |
| SEN | SEN Editor | editors_sigsoft@acm.org |
| Blog | Information Director | See Information Director |
| Website | Information Director | See Information Director |
| Social Media | Social Media Chair | See Executive Committee |
| Mastodon | SIGSOFT Executive Committee | See SIGSOFT Mastodon |