SIGSOFT Communications Playbook

This playbook defines SIGSOFT’s communication strategy across all channels.

Channel Overview

ChannelAudiencePurposeOwner
SEWorldSE community (broad)Time-sensitive announcementsSEWorld Moderators
SENSIGSOFT membersFormal publication, columnsSEN Editor
BlogSE community + publicInformal thought leadershipInformation Director
WebsitePublicOfficial record, resourcesInformation Director
Social Media (X, LinkedIn)PublicAmplification, engagementSocial Media Chair
MastodonSE communityCommunity building, discussionSocial Media Chair

Channel Definitions

SEWorld (Mailing List)

Best for: Time-sensitive announcements that need broad SE community reach

Content types:

  • Call for papers (one per event)
  • Call for participation (one per event)
  • Workshop calls (one aggregate post per conference)
  • Job postings (PhD+ level, academic/research institutions)
  • Award nominations
  • Summer schools
  • PC/reviewer recruitment

Not appropriate:

  • Commercial promotions, tool ads, surveys, research project announcements

See the full SEWorld Guidelines for formatting and submission details.


Software Engineering Notes (SEN)

Best for: Substantive content with lasting archival value, formal academic tone, longer-form content, and material that should be preserved in the ACM Digital Library

Content types:

  • Columns on SE topics
  • Workshop proceedings (where SEN is publisher)
  • Book reviews
  • Reports and position papers
  • Award announcements (detailed write-ups)
  • Major SIGSOFT news and updates

Not appropriate:

  • Time-sensitive announcements (use SEWorld)
  • Unsolicited research papers (use conferences/journals)

See the SEN Publication Guidelines for formatting, deadlines, and submission details.


Blog (Medium)

Best for: Thought leadership, community building, and reaching audiences beyond academia. Good for timely (but not urgent) content, informal tone, and material that benefits from comments/engagement and search engine visibility.

Content types:

  • Interviews with researchers
  • Award winner spotlights
  • Conference recaps and highlights
  • Opinion pieces on SE topics
  • Career advice and early-career content
  • “Behind the paper” stories
  • Community discussions

Not appropriate:

  • Formal announcements (use Website)
  • Time-sensitive CFPs (use SEWorld)

See the Blog Contribution Guidelines for submission process and editorial policies.


Website (sigsoft.org)

Best for: Permanent record, official information

Content types:

  • Award information (calls for nomination, awardee lists)
  • Committee and leadership information
  • Conference calendar
  • Policies and guidelines
  • Webinar announcements and archives
  • Resources for members
  • Official SIGSOFT news

Social Media (X/Twitter, LinkedIn)

Best for: Amplification, real-time engagement, broader visibility

Content types:

  • Links to blog posts
  • Links to website updates
  • Award announcements
  • Conference highlights (live coverage)
  • Community celebrations
  • Retweets/shares of member achievements

Note: Social media is primarily an amplification channel—always link back to the primary source.


Mastodon (social.sigsoft.org)

Best for: Community building and discussion within the SE research community. Unlike the other channels focused on knowledge dissemination, Mastodon is a space for ongoing conversation and connection.

Content types:

  • Discussion threads and conversations
  • Conference live-tooting
  • Informal community engagement
  • Sharing and commenting on SE topics
  • Connecting researchers with each other

Note: SIGSOFT runs its own Mastodon instance, giving the community a dedicated space outside of commercial platforms.


Content Type Matrix

Content TypeWebsiteSENBlogSEWorldSocial
Call for papersPA
Call for participationPA
Job postingP
Award call for nominationsAPA
Award winner announcementPAAAA
Conference recapPA
Interview/profilePA
Opinion/thought piecePAA
Committee updatesPA
Webinar announcementPAA
Policy/guideline updateP
Research highlightPAA
Book reviewP

Legend:

  • P = Primary channel (original content lives here)
  • A = Amplify (cross-post or link)

Workflow and Responsibilities

Channel Owner Responsibilities

  • Monitor submissions and maintain quality
  • Ensure content meets channel guidelines
  • Coordinate cross-posting with Social Media chair
  • Track metrics and report to EC periodically

Cross-posting Workflow

  1. Content owner publishes to primary channel
  2. Content owner notifies Social Media chair
  3. Social Media chair creates appropriate post with link
  4. For major announcements: coordinate timing across channels

Coordination?

  • Monthly brief sync among channel owners?
  • Shared calendar for major announcements?
  • Email thread or Slack for quick coordination?

Contacts

ChannelOwner(s)Contact
SEWorldSEWorld ModeratorsSee SEWorld page
SENSEN Editoreditors_sigsoft@acm.org
BlogInformation DirectorSee Information Director
WebsiteInformation DirectorSee Information Director
Social MediaSocial Media ChairSee Executive Committee
MastodonSIGSOFT Executive CommitteeSee SIGSOFT Mastodon